It could be that the video isn't publicly accessible. Are you able to view the video link in a browser incognito window?
If you think the link is public and you're still having trouble, would you mind sharing it with us privately by clicking here? We can test it from our side and let you know what we find.
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Hi Ellen!
It could be that the video isn't publicly accessible. Are you able to view the video link in a browser incognito window?
If you think the link is public and you're still having trouble, would you mind sharing it with us privately by clicking here? We can test it from our side and let you know what we find.
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