Our users are having some difficulty saving their course completions in Rise. They do receive their badge and show completion on our LMS (Totara), but if they re-enter the course to refer back to any information, it shows an incomplete. Any suggestions would be appreciated! Thank you!
Most Learning Management Systems will by default consider a course to be in Review Mode when a learner attempts the course again after the completion requirement has been met.
There should be a setting in the Totara LMS that controls Review mode.
If we turn off Review Mode in our LMS, when students return to a course that has a previously achieved completed status, the course shows their previous bookmarks and completion status.
3 Replies
Hi Jenn,
Most Learning Management Systems will by default consider a course to be in Review Mode when a learner attempts the course again after the completion requirement has been met.
There should be a setting in the Totara LMS that controls Review mode.
Thank you! I have checked our Totara settings and this isn't the issue. I'd appreciate any other ideas!
Hi Jenn,
If we turn off Review Mode in our LMS, when students return to a course that has a previously achieved completed status, the course shows their previous bookmarks and completion status.