I love Rise. It's beautiful and responsive and easy to easy.
I want to make this available for our users. However, we are in a highly regulated industry and need more robust security when giving people access to our content. Unfortunately, a single password authentication doesn't meet our requirement. When would you have a Single Sign-On (SSO) authentication available?
By the way, when I imported the Rise package to our LMS (SuccessFactors), it lost some of the cool responsive behaviors. For example, on my iPad, it only displays content in landscape mode (not portrait).
I'm so happy to hear you're loving Rise! Our team is incredibly proud of it and happy with all the feedback we've gotten too date.
As for the SSO authentication, I double checked with our product team and that's not something we have an ETA for currently. If anything changes around that we'll keep folks posted here in the ELH community forums and on our Rise Version History page.
As for the display you're seeing within SuccessFactors on your iPad, I've heard of some LMS specific iOS apps causing a difference in display with the content, as it's forcing the content to display within their frame vs. allowing the mobile browser to work with the responsive Rise content. An easy way to test this is to see how it works outside of your LMS, while still in an LMS environment such as SCORM Cloud, which is a free industry standard for testing LMS content.
Let us know if you're able to give it a test there, and how it behaves! If you can't upload it there, our team can also assist if you'll share a copy of the Rise export with us. You can send it along in this forum discussion using the "Add Attachment" button or send it direct to our Support Engineers here.
Thank you for the quick reply. Does Articulate Online provide SSO integration for enterprise customers? If yes, that could be a way. I look forward to hearing more on SSO capability in the future.
Also, thank you for sharing the SCORM Cloud. I was able to test it and the responsive content worked well in my mobile browser (i.e., Safari). So, I retested the Rise module in SuccessFactors (SF), and I realized that the responsive issue I had was due to SF's Learning mobile app. When I played the same content in Safari browser, it worked fine, but not in the mobile app.
SAML/SSO is a critical feature that my enterprise team is requiring. Without it, I cannot expand my user base of enterprise content creators. The main concern is to ensure that content stored on your cloud is protected. How can Articulate satisfy this security requirement?
Security of your content is always a valid concern and great question to ask of any company. Our team has thoroughly detailed this in our Trust Center and with our Privacy Policy.
There is a TON of information in there, so if you need help breaking it down or have specific questions, please reach out to our Security team by emailing Privacy@articulate.com. They are happy to help!
I know this thread is a bit long in the tooth, but I'm at a point where I am trying to recommend Rise as a tool to the L&D team in a Big 4 and I have hit a brick wall with the lack of SSO.
Hi there! We haven't released a date for SSO for Articulate 360, but we've been laying the groundwork to get there. Just this month, we implemented some sign-in changes to get ready. We'll let you know when there's more to share.
Hello, I would like to reopen this discussion. It actually seemed to me that the technical team was working to set up the SSO. Has this been done since ? Or is it still in the pipeline ? Thank you.
Our Enterprise team can help! Please email enterprise@articulate.com with details about your SSO needs for Articulate 360, and we'll get you taken care of.
20 Replies
Hi Jinpil,
I'm so happy to hear you're loving Rise! Our team is incredibly proud of it and happy with all the feedback we've gotten too date.
As for the SSO authentication, I double checked with our product team and that's not something we have an ETA for currently. If anything changes around that we'll keep folks posted here in the ELH community forums and on our Rise Version History page.
As for the display you're seeing within SuccessFactors on your iPad, I've heard of some LMS specific iOS apps causing a difference in display with the content, as it's forcing the content to display within their frame vs. allowing the mobile browser to work with the responsive Rise content. An easy way to test this is to see how it works outside of your LMS, while still in an LMS environment such as SCORM Cloud, which is a free industry standard for testing LMS content.
Let us know if you're able to give it a test there, and how it behaves! If you can't upload it there, our team can also assist if you'll share a copy of the Rise export with us. You can send it along in this forum discussion using the "Add Attachment" button or send it direct to our Support Engineers here.
Hi Ashley,
Thank you for the quick reply. Does Articulate Online provide SSO integration for enterprise customers? If yes, that could be a way. I look forward to hearing more on SSO capability in the future.
Also, thank you for sharing the SCORM Cloud. I was able to test it and the responsive content worked well in my mobile browser (i.e., Safari). So, I retested the Rise module in SuccessFactors (SF), and I realized that the responsive issue I had was due to SF's Learning mobile app. When I played the same content in Safari browser, it worked fine, but not in the mobile app.
Thanks for your help!
Hi Jinpil!
Articulate Online does provide SSO integration - here is my favorite discussion on the subject: https://community.articulate.com/discussions/articulate-online/single-sign-on-environment
SAML/SSO is a critical feature that my enterprise team is requiring. Without it, I cannot expand my user base of enterprise content creators. The main concern is to ensure that content stored on your cloud is protected. How can Articulate satisfy this security requirement?
Hi Enablement Tools,
Security of your content is always a valid concern and great question to ask of any company. Our team has thoroughly detailed this in our Trust Center and with our Privacy Policy.
There is a TON of information in there, so if you need help breaking it down or have specific questions, please reach out to our Security team by emailing Privacy@articulate.com. They are happy to help!
I know this thread is a bit long in the tooth, but I'm at a point where I am trying to recommend Rise as a tool to the L&D team in a Big 4 and I have hit a brick wall with the lack of SSO.
Is there any movement on SSO for Articulate 360?
More context, we've been told that it doesn't do SSO but are working on Okta integration which may do the trick for some places.
Does anyone know how this is tracking? When we might see it?
Hi James,
Thanks for reaching out! We're currently working on SSO certification and hope to finish by the end of the summer.
Keep an eye on our "What's New" page and the Rise 360 release notes for details.
following
Hello Allison,
Is there any update on SSO?
Thanks
Hi there, Field & Technical Enablement! No updates yet, but we'll let everyone know when SSO is in place.
We need this today. This topic is over two years old!
Hi Crystal, do you have any tangible and reliable dates/timelines that you can share??
Hi there! We haven't released a date for SSO for Articulate 360, but we've been laying the groundwork to get there. Just this month, we implemented some sign-in changes to get ready. We'll let you know when there's more to share.
I believe SSO will be available this quarter. Has a date been set?
Thanks for checking in, Sarah! We haven't announced a date for SSO in Articulate 360. We'll keep you posted here when that changes!
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Hello, I would like to reopen this discussion. It actually seemed to me that the technical team was working to set up the SSO. Has this been done since ? Or is it still in the pipeline ? Thank you.
Hi there, Gregory. Can you reach out to enterprise@articulate.com with your SSO needs? Thanks!
Hello,
Is there any update on SSO for Articulate 360 users?
Hello, Fiona!
Our Enterprise team can help! Please email enterprise@articulate.com with details about your SSO needs for Articulate 360, and we'll get you taken care of.
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