Does anyone have any experience with running courses exported from Rise into Talent LMS? We are having major issues with it not bookmarking and sending learners in a loop to complete content they have already been through.
I don't have experience specifically with Talent LMS, but it's a good idea to double-check the published output in SCORM Cloud, a handy and free tool for LMS testing. If you find the same bookmarking issue happens there, we'll definitely want to take a closer look at your course.
If not, that's really valuable information to bring to your LMS support team. They'll know best how to troubleshoot LMS-specific issues.
This thread is a bit dated and I'm not sure if Elise is still subscribed here. If you do not hear back soon, you are welcome to reach out to the user directly here.
Yh, i've noticed it does not bookmark correctly and also does not record percentage completed either. It does record a completion mark though which is something.
What Rise tracking method are you using? If you're tracking by a quiz we'll send that score to your LMS. If you're tracking by completion percentage, Rise will tell the LMS that the user has completed the course once they reach the percentage you set.
As for the bookmarking, can you tell me a bit more about what's happening? It would be a good idea to test it in another environment such as SCORM Cloud to see how it compares there for tracking and bookmarking.
We're looking to work with TalentLMS and one of our clients course content was produced in Rise and we're experiencing some weird issues with videos and firefox not being able to be put into full screen mode.
TalentLMS says it is an issue with using CDN and they can disable for our account. We checked & the error shows up in SCORM Cloud as well. I wonder is it something with RISE CDN and hosting of the files? Anyone else find a work around or solution for the issue?
Good idea testing in SCORM Cloud, that's exactly what I would try first. I suggest submitting a case to our support team next. They can take a closer look at your course and help you narrow down what the issue might be.
Thanks Martika, the content is being produced by our partner and they have the Rise license so I'll ask that they submit the support request directly.
It's weird as the course works fine in Chrome, but the [ ] to expand to full screen in FireFox or IE does not work - it's there, but won't actually expand the content to full screen. TalentLMS has not exactly been helpful.
How are video files (and the assocaited HTML5 player controls like full screen) stored in Rise - I understand that our client has team/enterprise edition so they have unlimited hosting. The folks at TalentLMS are saying that when they disable CDN on our account things work fine so it "sounds" like something with the way Rise stores the video file/player is not being exported or read properly by the CDN at TalentLMS.
Hopefully our client can sort it out with Rise support - thanks for the link!
Hi heroes, Rise courses launched in a mobile browser from TalentLMS are currently not responsive. They appear like if they usually appear on a computer screen. I have sent a message to TalentLMS, will keep you posted :-)
Never had any problems with RISE courses being responsive on mobile - after all that's what it was built for. All our RISE courses respond nicely on mobile platforms using Talent LMS. Checked on both chrome mobile browser and using the Talent app this morning - all ok.
However, Talent tell me that they currently don't support 'individual' score reporting from a scorm package. hence my gripe earlier in the thread about it not tracking that well.
It's been awhile since this thread was started, but curious if people still struggling with getting individual scores reported back for SCORM files in TalentLMS
14 Replies
Hi there Elise!
I don't have experience specifically with Talent LMS, but it's a good idea to double-check the published output in SCORM Cloud, a handy and free tool for LMS testing. If you find the same bookmarking issue happens there, we'll definitely want to take a closer look at your course.
If not, that's really valuable information to bring to your LMS support team. They'll know best how to troubleshoot LMS-specific issues.
Elise, We're working with Talent and just got 360 and Rise.
Wondering how this worked out for you?
Thanks - Erin
Hi Elise,
I am also looking at integrating 360 and rise to TalentLMS. Any feedback before i start on this?
Thanks - Penny
Hi Penny and welcome to E-Learning Heroes :)
This thread is a bit dated and I'm not sure if Elise is still subscribed here. If you do not hear back soon, you are welcome to reach out to the user directly here.
Yh, i've noticed it does not bookmark correctly and also does not record percentage completed either. It does record a completion mark though which is something.
Hi Paul,
What Rise tracking method are you using? If you're tracking by a quiz we'll send that score to your LMS. If you're tracking by completion percentage, Rise will tell the LMS that the user has completed the course once they reach the percentage you set.
As for the bookmarking, can you tell me a bit more about what's happening? It would be a good idea to test it in another environment such as SCORM Cloud to see how it compares there for tracking and bookmarking.
We're looking to work with TalentLMS and one of our clients course content was produced in Rise and we're experiencing some weird issues with videos and firefox not being able to be put into full screen mode.
TalentLMS says it is an issue with using CDN and they can disable for our account. We checked & the error shows up in SCORM Cloud as well. I wonder is it something with RISE CDN and hosting of the files? Anyone else find a work around or solution for the issue?
Hi Andrew,
Good idea testing in SCORM Cloud, that's exactly what I would try first. I suggest submitting a case to our support team next. They can take a closer look at your course and help you narrow down what the issue might be.
Let me know if you have any questions.
Thanks Martika, the content is being produced by our partner and they have the Rise license so I'll ask that they submit the support request directly.
It's weird as the course works fine in Chrome, but the [ ] to expand to full screen in FireFox or IE does not work - it's there, but won't actually expand the content to full screen. TalentLMS has not exactly been helpful.
How are video files (and the assocaited HTML5 player controls like full screen) stored in Rise - I understand that our client has team/enterprise edition so they have unlimited hosting. The folks at TalentLMS are saying that when they disable CDN on our account things work fine so it "sounds" like something with the way Rise stores the video file/player is not being exported or read properly by the CDN at TalentLMS.
Hopefully our client can sort it out with Rise support - thanks for the link!
Hi Andrew,
No problem :) Our support team is a great resource! If you're curious about where Rise 360 courses are stored you can learn more here.
Hi heroes, Rise courses launched in a mobile browser from TalentLMS are currently not responsive. They appear like if they usually appear on a computer screen. I have sent a message to TalentLMS, will keep you posted :-)
Hi Phillipe,
Never had any problems with RISE courses being responsive on mobile - after all that's what it was built for. All our RISE courses respond nicely on mobile platforms using Talent LMS. Checked on both chrome mobile browser and using the Talent app this morning - all ok.
However, Talent tell me that they currently don't support 'individual' score reporting from a scorm package. hence my gripe earlier in the thread about it not tracking that well.
Hi Paul, thanks for your answer. TalentLMS confirmed the issue to me, they are looking for a fix. Interesting you are not experiencing the problem.
It's been awhile since this thread was started, but curious if people still struggling with getting individual scores reported back for SCORM files in TalentLMS