The next button doesn't work in IE 11.0.9600.18665 (Previously thought to be a Citrix issue)

Hi,

Articulate support managed to replicate the issue  see the initial discussion here https://community.articulate.com/discussions/rise/next-button-won-t-work-in-quiz-when-accessed-through-citrix.  And, because we are unable (as an L&D Team) to change the browser being used on our Windows 7 systems we are unable to use the Question feedback option in the RISE quizzes.

I'm wondering if there is anything that Articulate can do to tweak the code so that it will work on IE 11.0.9600.18665?  It seems like a small thing, but having question feedback may well alleviate some of the frustration our users experience when completing longer more complex tests - in these cases competency is being tested so getting it right isn't optional.

Regards

 

2 Replies
Lionel Dieperink

Thanks Leslie. I'll check out the link.

Sent from my Samsung GALAXY S5 on the Telstra Mobile Network

"Please consider the environment before printing this email."

"The information contained in this e-mail message and any accompanying files is or may be confidential. If you are not the intended recipient, any use, dissemination, reliance, forwarding, printing or copying of this e-mail or any attached files is unauthorised. This e-mail is subject to copyright. No part of it should be reproduced, adapted or communicated without the written consent of the copyright owner. If you have received this e-mail in error, please advise the sender immediately by return e-mail, or telephone and delete all copies. ACH Group does not guarantee the accuracy or completeness of any information contained in this e-mail or attached files. Internet communications are not secure; therefore ACH Group does not accept legal responsibility for the contents of this message or attached files."