Vertical Video Framing

Dec 21, 2018

Hello!

I am writing a training focused around mobile device functionality. I am using a fair amount of screen recordings from a mobile devices that are being rendered in 1080x1920 resolution. When imported into Rise, it always shows in a widescreen format with black bars on either side within the block. Any way to remove? Ideally, have the frame of the video match the actual frame of the video.

Thanks!

Lance

5 Replies

Allison LaMotte
Staff

almost 5 years ago01/03/19 at 3:55 pm (UTC)

Hi Lance,

Unfortunately, there's currently no way to prevent this from happening, as it is intended to provide a consistent experience across devices.

If the ability to do this would make authoring in Rise easier for you log a feature request to tell us more.

May Poon

over 4 years ago05/07/19 at 9:23 am (UTC)

Hi,

was wondering if there is a recommended setting for rendering of videos to prevent the black bars by the side appearing. Or would any 16:9 ratio work?

David Tait
Hero

over 4 years ago05/07/19 at 9:56 am (UTC)

If your video has the black bars the only way I've found to get around this (without changing the size of the video) is to make the background of the video the same colour as the background colour in Rise.

Melissa Meadows

over 4 years ago05/22/19 at 2:13 pm (UTC)

Same! I've submitted a feature request. A vertical video container would be a huge value add for those of us needing to include mobile device demos in our training.

Kris Taylor

2 years ago10/14/21 at 4:51 pm (UTC)

If you have an image in your editing software, make it 1080 x 1920 or zoom in so it fits, and blur it, you can stretch the image over the background so it enhances the vertical video, and doesn't show the black bars anymore.