Video Uploads Hung in Processing Aug 08, 2019 By Stacy Saveall I have two videos that uploaded and have been hung in processing for over and hour. Is this related to today's image upload issue? Will I have to reupload?
Alyssa Gomez Staff over 4 years ago08/08/19 at 5:01 pm (UTC) Hi Stacy, It could be related. Try canceling the upload, refresh your browser, and reupload the videos. Let us know if you see an improvement!
Stacy Saveall Author over 4 years ago08/08/19 at 6:04 pm (UTC) Yes, I needed to cancel the 'processing' and reupload. One down one to go!
2 Replies
Hi Stacy,
It could be related. Try canceling the upload, refresh your browser, and reupload the videos. Let us know if you see an improvement!
Yes, I needed to cancel the 'processing' and reupload. One down one to go!
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