"Hi Ali,  Yes. If I've been working on a presentation and then close it, once I re-open it I can't access the interactions. I have to del..."

"Hi Ali,  Yes I did, and I'm still having the issue. Once I re-insert the interaction I'm able to edit it and publish it without any issu..."

"Hi Ali,  Apologies for such a long delay in getting back to you, I've been on annual leave.  I'm still having the issue unfortunately. ..."

"Hi Aly,  Yes I followed those steps, the same thing happens with new files and PPTs, but only once I've closed them and re-opened them. ..."

"Hi Aly,  Sorry about that! Hopefully it's attached properly now.  I hadn't yet finished these interactions, but I was having to insert ..."

"Hi Ali, Yes, the functions all work - I can insert interactions, quizzes and characters, record audio and preview. But when I preview a..."

"Hi Christie, Yes  I was working from my hard drive. I'm not sure why, but this issue magically fixed itself about an hour after I poste..."

"Hi Leslie I keep getting a message saying they're having trouble processing my request - any thoughts? Thanks, Anne"

"Hi Leslie, When I logged on this morning, that presentation decided to magically work, although I've since had issues with a completely ..."

"Hi Leslie Thank you for a prompt response. I finished the presentation by creating the interactions seperately and then inserting them, ..."

"Hi Leslie Thank you for your prompt. I've tried changing the browser and player size, to no effect. I've just tried on SCORM Cloud a..."