"No problem. It can be enormously frustrating. The only other suggestion I can give you that's worked for me in the past is to totally re-..."

"Hey, Justin, I feel your pain. Don't yell at me, though, I'm just a customer like you. That being said, if this link doesn't solve your p..."

"Try this. Re-save the whole project with a different file name. That sometimes flushes out whatever bug is causing problems. "

"I have no idea why that happens but it does from time to time.Frustrating as hell. The program also crashes, even though I have a brand n..."

"Based on your continued exceptional tech support  ... such as this one that walked me through getting Articulate turned back on again ......"

"Thank you both. I hate getting new computers. They're such a pain to set up. I love getting new computers. They're so much faster. "

"Hi, Jeanette, How many computers can I have with one activation code? I currently have my desktop and my laptop both running the programs..."

"I created one, large rectangle and placed it behind all four individual boxes containing the scoring code. "

"Yes there was. I simply placed a colored rectangle behind the score code box, and there it was. I don't know why I had to do this as I wa..."

"Thank you. From time to time I call on the Articulate Heroes and you folks always come through. I appreciate the help. "

"That didn't work, either.Each question has from the beginning had an assigned point value of 10.  I did change the location of the elemen..."

"Thanks, but that didn't work. I've attached two jpgs that show the correct boxes checked in form view, and the code for the results in "s..."

"After creating the quiz, I went into slide view and re-arranged the standard layout for the results screen, using a few different Articul..."

"Thanks. I figured I wasn't the first to ask this question, but after half an hour of searching through the forums, I couldn't find the an..."

"My client doesn't want to see the header bar across the top of the screen ... that is, the bar that shows the title of the interaction. H..."

"One more direction is critical! I discovered this when I "previewed" the slides with labeled graphics and the audio played perfectly. Whe..."

"Perfect. Thank you. I continue to be very pleased with the tech support I've received in the past from you folks. The Flikr video demo is..."

"I have several labeled graphics embedded in the program. There is no audio associated with the labeled graphic, but every slide has its o..."

"Thanks. "

"In my training course I need to let learners open a series of pages of a bookkeeping software program, use pull down menus and input data..."