"Thanks Alyssa, not a problem!"

"Okay, I went ahead and submitted one. "

"Hi Katherine, thanks for letting me know! Did you happen to submit a feature request for this yet? "

"Hi Tom, thank you very much for your quick response! I may try an alternative method, but really appreciate your feedback."

"Thanks Katie!  The next day I was able to get back into the course and continue work. So far no known issues."

"Hello, same issue for my course where I inserted an mp4 video. One of our employees received the same error message as Trish had when try..."