"I experienced the same problem. I went through all the re-install and repair and changing settings. I made a 5 second test video using Re..."

"I got some good technical support, but I asked them to close the case. I bought a new headset (Logitech H540), and that has removed the p..."

"I do appreciate the support. Not like the big software giants, leaving their customers trying to figure out problems on their own!"

"Before I saw this post, I reported the same problem Noise in Storyline recorded-screen video http://community.articulate.com/forums/p/53..."

"I see the same problem was reported in August 2012: Different Audio Quality in Record Mic vs. Record Screen http://community.articulate...."

"Thank you, Leslie. I took your advice, including repairing the installation, but no luck. After some experimentation, I have found that ..."

"I created and inserted a recorded-screen video using a Logitech headset. But, in the recording, every time I spoke there was a loud crack..."