"Thank you Russ and Richard for your ideas and tips!  I will definitely be visiting the sites Russ suggested for ideas and using the "pick..."

"Hi Richard, the skills/knowledge is related to cyber security, how to be more diligent around your workspace, usuage of email and creatio..."

"Thank you Christine.  I went with the method of inserting the characters using the timeline intervals but found it was a bit messy for ed..."

"Hi Ashley, the problem slide is 4.8 and specifically the "wire payment" hyperlink is not working properly.  I have other slides within th..."