"Amber, Here's a discussion on a similar topic as it relates to Studio '09. http://archives.articulate.com/forums/articulate-presenter/2..."

"Justin, That was it.  Her Zoom setting in IE was undefined.  Setting it to 100% fixed the issue."

"In my tests, the frame expanded and contracted proportionately with the zoom setting of the browser.  I'll see if she has a different res..."

"To double-check, are you sure that the correct template is selected when you publish?  There is an option box for selecting the template ..."

"If your do's and don't scenario is a topic that can be illustrated from a more overhead view, like an office scene, plant room floor, etc..."