"try this -  https://community.articulate.com/discussions/building-better-courses/storyline-custom-progress-bar"

"so another issue with memory handling.. the trigger window goes to a red x. only workaround at this stage is to save/quit and restart.  ..."

"just ensure the files are present in the story_content\external_files folder. it should run when hosted on server."

"i have followed process as is and still no fix. i am uploading the error logs to the support site."