Kelly Amott
Kelly Amott
Sr Systems Engineer at Supervalu, Inc.
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"Hi Leslie. That was a great suggestion. I just tried the course in an IE private browser and I get the same result. I can get to the slid..."
  • 6 years ago04/17/18 at 9:38 pm (UTC)
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"I think I have identified the problem. I believe the course is being cached so that if I get to a certain point in the course I may have ..."
  • 6 years ago04/16/18 at 3:52 pm (UTC)
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"We have a course that was built in Storyline 3 that is hitting a dead-end on the same slide. It isn't freezing because you can go back to..."
  • 6 years ago04/13/18 at 9:17 pm (UTC)
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Kelly Amott replied to the discussion Courses wont play after Flash 27 update
"Update - We received the latest iteration of Flash 27 and it appears to be compatible with our content. This has been educational to say ..."
  • over 6 years ago11/14/17 at 9:08 pm (UTC)
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Kelly Amott replied to the discussion Courses wont play after Flash 27 update
"Hi Ashley. Because of the timing we assumed the Storyline issue was Flash related. That is still suspect but per your suggestion we upgra..."
  • over 6 years ago11/14/17 at 3:23 pm (UTC)
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Kelly Amott replied to the discussion Courses wont play after Flash 27 update
"Update - our content manager was trying to create new Storyline 2 courseware and got the Flash error message. We are checking on Update 12."
  • over 6 years ago11/13/17 at 6:05 pm (UTC)
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Kelly Amott replied to the discussion Courses wont play after Flash 27 update
"I should have added one more detail. The content may start to play but after an indeterminate but brief period of time we get an error th..."
  • over 6 years ago11/10/17 at 7:24 pm (UTC)
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Kelly Amott started a new discussion Courses wont play after Flash 27 update
"We received the Adobe 0-day update to Flash 27 and since then our Storyline 2 content won't play in IE11. We've been told to use Chrome b..."
  • over 6 years ago11/09/17 at 10:15 pm (UTC)
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"Here is the Presenter package I was provided. I also am running the course in the SCORM cloud.  Thanks Ashley! I appreciate the guidance."
  • almost 7 years ago07/25/17 at 6:25 pm (UTC)
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"Thanks for the reply Dave. I'll take a look."
  • almost 7 years ago07/18/17 at 1:26 pm (UTC)
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"Thanks so much Crystal. We emphasize the use of IE but have some users who take the courses in Chrome. Our Enterprise uses IE 11 as a sta..."
  • almost 7 years ago07/17/17 at 8:04 pm (UTC)
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Kelly Amott started a new discussion Potential SCORM 1.2 issues with SumTotal 2015.1
"We have been dealing with a persistent issue with our SCORM 1.2 courses failing to complete in our SumTotal 2015.1 LMS. About 5-6% of the..."
  • almost 7 years ago07/14/17 at 7:56 pm (UTC)