Ken Rogers
Ken Rogers
The Kelly Companies
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"My pleasure!"
  • over 2 years ago10/29/21 at 5:14 pm (UTC)
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"Hi Amanda, For my project, it ended up being an extension in Chrome that was the problem. It's called Dashlane and the people who created..."
  • over 2 years ago10/29/21 at 4:27 pm (UTC)
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Ken Rogers replied to the discussion Slide layer "lag"
"Thank you Ahmad! I don't have a transparent box, but I do have a hotspot with a trigger to hide the layers. I've adjusted it as you sugge..."
  • over 2 years ago10/16/21 at 10:42 pm (UTC)
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Ken Rogers replied to the discussion Slide layer "lag"
"I'm having this same issue so if someone found a solution, I'd love to know how to fix this. This is happening only in Chrome for m..."
  • over 2 years ago10/16/21 at 12:19 am (UTC)
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"Thanks Leslie!"
  • almost 3 years ago05/04/21 at 9:28 pm (UTC)
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"Any news on how this can be resolved? I'm having the same issue with a test the client is trying to use right now on iPads. It works fine..."
  • almost 3 years ago05/04/21 at 6:06 pm (UTC)
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"Thanks Leslie. I sent the SL file and the SCORM to the private uploading link you gave me. We haven't tested it through SCORM Cloud yet...."
  • over 5 years ago01/24/19 at 10:23 pm (UTC)
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Ken Rogers started a new discussion Storyine error on slide 2 of all tests viewed on iPad
"Hello, I'm trying to get several tests done for a client by the end of the week, but they are meant to be used on iPad and, while they w..."
  • over 5 years ago01/24/19 at 7:28 am (UTC)
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"Okay, we got it working. Turned out, because GoDaddy hosts our server, we had to add some code to the webconfig file in the server's root..."
  • almost 6 years ago04/28/18 at 7:41 pm (UTC)
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"Thanks Justin. I checked that lib\fonts folder and those fonts are definitely in there on the server. I sent your response above to our t..."
  • almost 6 years ago04/26/18 at 8:32 pm (UTC)
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"Thanks Justin! This is what our tech support guy said: I did install the correct .woff download to the IIS manager on the server. If the..."
  • 6 years ago04/26/18 at 6:50 pm (UTC)
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"That's really interesting. On mine, it replaces the font no matter what browser I view it with.  Our tech support still hasn't been able..."
  • 6 years ago04/25/18 at 6:26 pm (UTC)
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"Thanks Justin, This seems like it will be much more helpful instruction. I'll run this past our tech staff and see if we can fix the pro..."
  • 6 years ago04/25/18 at 12:57 am (UTC)
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"UPDATE: I submitted a case for this to Articulate support and got this response: "I can't replicate the issue when I uploaded the export..."
  • 6 years ago04/24/18 at 8:37 pm (UTC)
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"Hi Ashley, Thanks for your response. I was publishing for web and uploading to our server and then testing through multiple browsers, al..."
  • 6 years ago03/07/18 at 12:31 am (UTC)
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"So I just tried publishing this on a Mac instead of a PC, to avoid the problem with Windows 10, but it still replaced my font with TNR. A..."
  • 6 years ago02/27/18 at 12:41 am (UTC)
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"I think that just might be the help I need. Thanks!"
  • 6 years ago02/27/18 at 12:24 am (UTC)
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"Hi Phil, Thanks for the reply. I don't want to sound like a dummy, but what is a mime type and how can I get it enabled for web fonts? ..."
  • 6 years ago02/23/18 at 4:55 pm (UTC)
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"Hello, No matter what type of font I use (system, custom, Articulate, etc.) when I publish the course to view for web only, it replaces t..."
  • 6 years ago02/23/18 at 12:39 am (UTC)