Ken Rogers
The Kelly Companies
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Ken Rogers replied to the discussion Help! Next/Previous Buttons and Menu Not Working on iPad Pro
"My pleasure!"
- over 2 years ago10/29/21 at 5:14 pm (UTC)
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Ken Rogers replied to the discussion Help! Next/Previous Buttons and Menu Not Working on iPad Pro
"Hi Amanda,
For my project, it ended up being an extension in Chrome that was the problem. It's called Dashlane and the people who created..."
- over 2 years ago10/29/21 at 4:27 pm (UTC)
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Ken Rogers replied to the discussion Slide layer "lag"
"Thank you Ahmad! I don't have a transparent box, but I do have a hotspot with a trigger to hide the layers. I've adjusted it as you sugge..."
- over 2 years ago10/16/21 at 10:42 pm (UTC)
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Ken Rogers replied to the discussion Slide layer "lag"
"I'm having this same issue so if someone found a solution, I'd love to know how to fix this. This is happening only in Chrome for m..."
- over 2 years ago10/16/21 at 12:19 am (UTC)
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Ken Rogers replied to the discussion Help! Next/Previous Buttons and Menu Not Working on iPad Pro
"Thanks Leslie!"
- almost 3 years ago05/04/21 at 9:28 pm (UTC)
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Ken Rogers replied to the discussion Help! Next/Previous Buttons and Menu Not Working on iPad Pro
"Any news on how this can be resolved? I'm having the same issue with a test the client is trying to use right now on iPads. It works fine..."
- almost 3 years ago05/04/21 at 6:06 pm (UTC)
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Ken Rogers replied to the discussion Storyine error on slide 2 of all tests viewed on iPad
"Thanks Leslie. I sent the SL file and the SCORM to the private uploading
link you gave me. We haven't tested it through SCORM Cloud yet...."
- over 5 years ago01/24/19 at 10:23 pm (UTC)
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Ken Rogers started a new discussion Storyine error on slide 2 of all tests viewed on iPad
"Hello,
I'm trying to get several tests done for a client by the end of the week, but they are meant to be used on iPad and, while they w..."
- over 5 years ago01/24/19 at 7:28 am (UTC)
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Ken Rogers replied to the discussion Fonts change to Times New Roman when course is published from Rise
"Okay, we got it working. Turned out, because GoDaddy hosts our server, we had to add some code to the webconfig file in the server's root..."
- almost 6 years ago04/28/18 at 7:41 pm (UTC)
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Ken Rogers replied to the discussion Fonts change to Times New Roman when course is published from Rise
"Thanks Justin. I checked that lib\fonts folder and those fonts are definitely in there on the server. I sent your response above to our t..."
- almost 6 years ago04/26/18 at 8:32 pm (UTC)
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Ken Rogers replied to the discussion Fonts change to Times New Roman when course is published from Rise
"Thanks Justin! This is what our tech support guy said:
I did install the correct .woff download to the IIS manager on the server. If the..."
- 6 years ago04/26/18 at 6:50 pm (UTC)
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Ken Rogers replied to the discussion Fonts change to Times New Roman when course is published from Rise
"That's really interesting. On mine, it replaces the font no matter what browser I view it with.
Our tech support still hasn't been able..."
- 6 years ago04/25/18 at 6:26 pm (UTC)
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Ken Rogers replied to the discussion Fonts change to Times New Roman when course is published from Rise
"Thanks Justin,
This seems like it will be much more helpful instruction. I'll run this past our tech staff and see if we can fix the pro..."
- 6 years ago04/25/18 at 12:57 am (UTC)
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Ken Rogers replied to the discussion Fonts change to Times New Roman when course is published from Rise
"UPDATE: I submitted a case for this to Articulate support and got this response:
"I can't replicate the issue when I uploaded the export..."
- 6 years ago04/24/18 at 8:37 pm (UTC)
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Ken Rogers replied to the discussion Fonts change to Times New Roman when course is published from Rise
"Hi Ashley,
Thanks for your response. I was publishing for web and uploading to our server and then testing through multiple browsers, al..."
- 6 years ago03/07/18 at 12:31 am (UTC)
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Ken Rogers replied to the discussion Fonts change to Times New Roman when course is published from Rise
"So I just tried publishing this on a Mac instead of a PC, to avoid the problem with Windows 10, but it still replaced my font with TNR. A..."
- 6 years ago02/27/18 at 12:41 am (UTC)
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Ken Rogers replied to the discussion Fonts change to Times New Roman when course is published from Rise
"I think that just might be the help I need. Thanks!"
- 6 years ago02/27/18 at 12:24 am (UTC)
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Ken Rogers replied to the discussion Fonts change to Times New Roman when course is published from Rise
"Hi Phil,
Thanks for the reply. I don't want to sound like a dummy, but what is a mime type and how can I get it enabled for web fonts?
..."
- 6 years ago02/23/18 at 4:55 pm (UTC)
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Ken Rogers started a new discussion Fonts change to Times New Roman when course is published from Rise
"Hello,
No matter what type of font I use (system, custom, Articulate, etc.) when I publish the course to view for web only, it replaces t..."
- 6 years ago02/23/18 at 12:39 am (UTC)