"I am also interested in a resolution to this. I am about to leave an organization and need to transfer our only license to another person."

"That's what I suspected, thanks for confirming. [Ontario Society of Professional Engineers] Lisa DelCol (She/Her) Learning & Devel..."

"I should have also shared the original Rise file in my response. Here's the link: https://rise.articulate.com/share/Sf8cB1Rpj6iVOepiR6WnhtHt"

"Thanks, Karl, that worked. It's disappointing that we have to use a workaround like that, but I'll take it if it gets the job done. Thanks!"

"The issue did resolve a short time later, so I’m good to go now. Thanks for the follow-up. [Ontario Society of Professional Engineers] ..."

"I'm experience the same issue again this morning. I've rebooted my system and that hasn't helped. Is there another issue at your end? [O..."

"Thanks for the quick response! I’ll try that upload again tomorrow. [Ontario Society of Professional Engineers] Lisa DelCol (She/Her) ..."

"That was too easy! Thanks for the quick response!"

"I thought that would be the case. Thanks for the quick reply. [Ontario Society of Professional Engineers] Lisa DelCol (She/Her) Learni..."

"Perfect. It works - thanks!"