"Hi, There was an update available for Articulate products and they all updated except for Storyline. It keeps saying the downl..."

"Hi Ashley, Thanks for the message. Richard was THE BEST!! He helped me understand the issue and he solved it for me. 10/10 Best wishes,..."

"Hi Leslie, I have submitted a request earlier today, #01945852, and am still waiting for a technician to get back to me. Thanks for..."

"If I send you the link to the rise, would you be able to try it on your end?"

"yes my colleague mentioned that and I've checked, it's the same name."

"Hi Katie, thanks for the reply but I fix that problem before I got your answer. But I still have a problem with importing a translation. ..."

"Hi everyone, I have exported the XLF and Word translation document from 2 different courses made with Storyline 360 and sent them t..."

"Hi Alyssa, Thanks for the support!! Always appreciated!!"

"Hi everyone, The problem seems to have been fixed for the upload but I'm still concerned about previous works. Could I get more det..."

"Hi Alyssa, thanks for the update. I do have to point out that images have been disappearing as well, and I'm a bit worried that pre..."

"Yes, same here. And now I'm a bit worried about all the other guides I've developed and that are in use by my trainees."

"Yes, I'm having a similar issue. Although I had an image in the process but it was deleted and now I can't re-upload it."

"That's the thing though. I'm not getting any error message. The hourglass keeps spinning and nothing happens"

"I'm working on a text/media project in Rise 360 and I was uploading images all day, then suddenly Images were getting deleted and I canno..."

"Hi Alyssa, thanks for the reply! I'm sending you the file. It is in French, but the language doesn't affect the settings. "

"Hi, I'm doing screencasts for a simulation, with text-entry, directly into a Master Template I've created. Whenever I record it, all the ..."