I can't import a translation from XLF or .DOC

Aug 23, 2019

Hi everyone, 

I have exported the XLF and Word translation document from 2 different courses made with Storyline 360 and sent them to translation. Upon reception of the translated files, I managed to import the XLF on the first course but I can't import either XLF or .DOC to the second one.

Please help.



12 Replies
Katie Riggio

Hello, Rafik. Thanks for bringing this to our attention!

Does an error message appear when you try to import the files into Storyline?

Also, would you mind sending in your translation files for testing by using this private upload link? Our Engineers will let you know what they find, and delete both files after troubleshooting.

Rafik Abbad

Hi Ashley,
Thanks for the message. Richard was THE BEST!! He helped me understand the issue and he solved it for me. 10/10
Best wishes,

Rafik Abbad
Concepteur de formation
Instructional Designer
EXT 105160
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