"I sent to you via private message."

"So far it has only been reported by a few users, so we're thinking it's most likely system related. We've tried publishing to HTML5 and F..."

"That's right, Leslie. Thank you. In the meantime, I published in the classic player with Flash and HTML5 fallback and posted to our LMS. ..."

"Hi, Leslie. I will share it privately with your team."

"The plot thickens. I published as Flash with HTML5 fallback and the issue remains. The German version for some users is totally unusable."

"So it sounds like it's an HTML5 issue really. What if I published as Flash with HTML5 fallback in the classic player? Is that safer?"

"Since I have hundreds of learners, it’s not feasible to ask for any settings changes on their end. I can check with my LMS admin about se..."

"Your link above takes me to a Salesforce login page..."

"Add me to the list. Storyline 2 on Win10. Audio plays through laptop speakers and not headphones. Disabling the laptop speakers works."

"It was in the published version. I tried several versions of slide properties, which didn't work. So I just deleted the slide and rebuilt..."

"We ended up converting to Open Sans. The Arial rendering was a show-stopper for us."

"I'll chime in as another person dealing with the Arial kerning issue."

"Ron, I will have to remember you at Christmastime. :-) Thank you very much for the help! I appreciate it a lot."

"Here is my .story file. As you'll see, I only have a few of the slides linked up on the main menu. But you'll get the idea."

"Ron, I'd have to strip out the proprietary stuff, but I could share my .story file."

"Thanks, Walt. I'll give it a shot."

"Ron, thanks for the reply. Not sure that a layer will work. I'll try to describe it better. The main menu has 5 buttons. Clicking any of ..."

"The exported doc showing OpenSans seems to be fairly universal here for us. Is it possible for me to send you the Storyline file privately? "

"Ashley, I ended up rebuilding the handful of slides that were misbehaving and it looks fine now. Thanks for your help. One oddity though..."

"Yes, I am editing the notes as described. We are currently using Storyline 2 Update 7: 1509.1408 I used Storyline's Check for Updates an..."