Sabrina P
Instructional Designer
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Seattle,WA
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Website
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Contact Me
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Sabrina P replied to the discussion Storyline crashes on preview and export after update
"Thank you!"
- over 1 year ago10/06/22 at 5:18 pm (UTC)
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Sabrina P replied to the discussion Storyline crashes on preview and export after update
"You are welcome! I know how frustrating it was dealing with this issue."
- over 1 year ago10/05/22 at 3:44 pm (UTC)
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Sabrina P replied to the discussion Articulate Storyline Preview Crashes
"Hi Jeffery,
I downloaded the font and right clicked on all and hit install and it seemed to work. Do you want to try that?
Get Outlook ..."
- over 1 year ago10/04/22 at 8:49 pm (UTC)
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Sabrina P replied to the discussion Articulate Storyline Preview Crashes
"Did you install the recent Windows 11 22H2 update? I've been having the same problem since the update.
If you did, here is a fix that wor..."
- over 1 year ago10/04/22 at 6:04 pm (UTC)
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Sabrina P replied to the discussion Storyline crashes on preview and export after update
"Here is a fix that worked for me. We pulled out the Segoe UI font on Windows 10 and reinstalled on Windows 11, See attached font Zip file."
- over 1 year ago10/04/22 at 6:02 pm (UTC)
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Sabrina P replied to the discussion Storyline crashes on preview and export after update
"Unfortunately, Segoe is our brand font, and I am unable to change it, so my issue is still not fixed, and I am unable to preview or publish."
- over 1 year ago09/23/22 at 3:17 pm (UTC)
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Sabrina P replied to the discussion Story file crashing while previewing or publishing to Review 360
"Thanks, I am working with them."
- over 1 year ago09/21/22 at 3:15 pm (UTC)
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Sabrina P replied to the discussion Storyline crashes on preview and export after update
"It's happening to me since the last two days after I installed the SL and a Windows 11 update."
- over 1 year ago09/21/22 at 3:10 pm (UTC)
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Sabrina P replied to the discussion Accessibility - Audio Autoplay
"Thanks Sam, I'll take a look."
- almost 2 years ago07/15/22 at 10:01 pm (UTC)
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Sabrina P replied to the discussion Applying DRM to content
"Thank you for the suggestion."
- 3 years ago05/02/21 at 2:41 am (UTC)
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Sabrina P replied to the discussion Storyline 360: Closed captions lose content when created, exported, and imported
"Was there a solution found to this? I am having the same issue in 360. My captions go missing or parts of it are missing. I am inserting ..."
- over 5 years ago12/04/18 at 7:12 pm (UTC)