sarah meredith
sarah meredith
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sarah meredith replied to the discussion Layers in Storyline 2
"Thanks Christie - I have used the form and submitted a .story file for you to check out - Cheers!"
  • almost 8 years ago07/07/16 at 2:57 pm (UTC)
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"Hi Christie, Thanks for getting in touch,. This was never expected behaviour in SL1. and after a lot of communication to the support tea..."
  • almost 8 years ago07/05/16 at 8:30 am (UTC)
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sarah meredith replied to the discussion Layers in Storyline 2
"Hi, I have an issue with layers in SL2. The base layer is fine, but when I select another layer, the base layer elements are not display..."
  • almost 8 years ago06/30/16 at 11:09 am (UTC)
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"Hi there, This is still an issue. I figured out that it occurs when a new scene is added. And your service desk investigated and agreed w..."
  • almost 8 years ago06/30/16 at 11:03 am (UTC)
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"Solution is all thanks to the support team ;)"
  • 8 years ago04/21/16 at 11:03 am (UTC)
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"To close the loop on this. Support have investigated and the issue was caused by the Player being corrupt - not sure the cause of that. b..."
  • 8 years ago04/21/16 at 10:57 am (UTC)
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"Hi Leslie, Thank you for your reply and sounds like good news, however I'm not able to locate an e,ail from support - i've checked my sp..."
  • 8 years ago04/21/16 at 8:26 am (UTC)
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"Really need some help here! I've raised a service ticket :("
  • 8 years ago04/19/16 at 2:08 pm (UTC)
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"To add to this - this appears to affect courses that were originally created in SL1 and upgraded to SL2"
  • 8 years ago04/19/16 at 10:21 am (UTC)
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"Thank you and the support team for your help.   I'm afraid it was user (me) error! Thanks again :)"
  • 8 years ago03/24/16 at 10:18 am (UTC)
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"Please let me know once you've downloaded the file so I can remove it  Thanks you, Sarah"
  • 8 years ago03/23/16 at 3:41 pm (UTC)
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"Hi Christie, yes the behaviour is the same on the LMS environment. .story file attached here."
  • 8 years ago03/23/16 at 3:40 pm (UTC)
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sarah meredith replied to the discussion Invalid score in HTML5
"Hi, Yes, Tim and I work together. If you could keep us both in the loop please. I don't know how to work on his support ticket, hence ra..."
  • 8 years ago02/19/16 at 3:49 pm (UTC)
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sarah meredith replied to the discussion Invalid score in HTML5
"Thank you Wendy. I can then confirm that our modules are set up as submit answers one at a time, and not all at once. Christie and Vict..."
  • 8 years ago02/19/16 at 12:05 pm (UTC)
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sarah meredith replied to the discussion Invalid score in HTML5
"Hi Christie, Victor. I'm afraid I don't know what you mean by 'Submit answers all at once' - I can't seem to find this setting in Storyl..."
  • 8 years ago02/19/16 at 10:35 am (UTC)