Activation screen keeps coming up

Nov 16, 2011

I have had Articulate for over 2 years. Was working fine yesterday in both Quizmaker and Presenter. Today when I go to my project and click on any command within the Articulate menu, the activation screen pops up telling me my trial period is up and I must purchase.  We did not upgrade our machines or the network last night, nor was my machine worked on by our IT department. Help!


1 Reply
Peter Anderson

Welcome to Heroes, Julie!

Go ahead and submit this as a case for our support team. They'll be quick to help. Here's where to do that:

And also, are you being given the option to activate when the screen appears? If so, go ahead and complete that process with your old information if you still have it. Thanks for your patience!

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