Studio Activation Issue

Jan 07, 2016

Studio 13 after months of running withiut an issue, asked for Serial No. My serial number was rejected and manual activation was suggested. I have received activation codes from Articulate and I get the same message "Activation code entered is not valid". I have tried unistall/reinstall with no success. 

Has anyone else encountered this issue?

5 Replies
Roelf Woldring


At long last, I am trying to uninstall Articulate 13 before migrating a Windows 7 to Windows 10

I found the windows 7 unintall instructions on the web

But Artculate does not show up in the Control Panel Programs and Feastures list, or even in Revo UnInstaller which I use

What do I do please to get able to uninstall this



Leslie McKerchie

Hello Roelf and welcome to E-Learning Heroes. 😊

I appreciate you reaching out to share what you are experiencing when working to uninstall Studio '13. 

I've opened a support case on your behalf so that you can work directly with one of our support engineers. You should be hearing from someone soon.