Hi, I have made a powerpoint presentation with images and text that are shown 1 phrase after the other with placeholders in between.
The order and timings of the items to come in do work well in Powerpoint. However, when I publish the presentation, the text phrases all become visible at once, but on the timings that I specified in Powerpoint when they should appear, the phrase just blinks once.
I did all the actions you proposed, but the problem remains. Yesterday I even remade a slide with text phrases that enter 1 after the other. Yesterday before closing the PC it worked OK. This morning after restarting, it doesn't work anymore. To confirm, I work on the local hard drive.
Hi, Vera -- Thank you for running through the troubleshooting steps, and I'm sorry to hear your issue remains. Would you be able to provide your file or a sample here so that we may do some testing on our end, perhaps?
Also, I wanted to note that when you reply via email, your signature is displayed publicly here in the threads, so you are welcome to edit to remove that information if you wish.
Hi, Vera -- Yes, if you use the ADD ATTACHMENT button here in the thread, it will display publicly, which (if you can share an edited version for privacy) can be nice to gain additional insight from other members of the community. Or, you also have the option to submit your file privately to me, and you are welcome to do so using this form. Either way will work, and when I receive it, I will check it out and let you know what I see :)
Hi, Vera -- Just wanted to let you know I have reviewed your case (00603105) and there are a few things I still need. I sent an email with further instructions and I hope to hear back from you shortly.
6 Replies
Hi, Vera, and welcome to the community! Sorry to hear you are experiencing issues, but can you please confirm that you are working locally? Please also see this information on Unexpected or Erratic Behavior in Articulate Studio '13, as well as How to Repair Articulate Studio '13. After you run through these troubleshooting steps, please let us know if issues persist.
Hi Christie,
I did all the actions you proposed, but the problem remains.
Yesterday I even remade a slide with text phrases that enter 1 after the
other. Yesterday before closing the PC it worked OK. This morning after
restarting, it doesn't work anymore.
To confirm, I work on the local hard drive.
Kindest regards,
Vera
Hi, Vera -- Thank you for running through the troubleshooting steps, and I'm sorry to hear your issue remains. Would you be able to provide your file or a sample here so that we may do some testing on our end, perhaps?
Also, I wanted to note that when you reply via email, your signature is displayed publicly here in the threads, so you are welcome to edit to remove that information if you wish.
Hi Christie,
Will the attachments I post be public also?
Kindest regards,
Vera
Hi, Vera -- Yes, if you use the ADD ATTACHMENT button here in the thread, it will display publicly, which (if you can share an edited version for privacy) can be nice to gain additional insight from other members of the community. Or, you also have the option to submit your file privately to me, and you are welcome to do so using this form. Either way will work, and when I receive it, I will check it out and let you know what I see :)
Hi, Vera -- Just wanted to let you know I have reviewed your case (00603105) and there are a few things I still need. I sent an email with further instructions and I hope to hear back from you shortly.
This discussion is closed. You can start a new discussion or contact Articulate Support.