I created a course in Ariculate 09, upgraded to Articulate 13 a few days ago. When I preview or publish my course, none of the animations are working. In basic terms, I want my bulleted text to sync with my audio. I used the Sync Animations as I would with Articulate 09.
Is there an option or setting that I am not aware of?
The animations do work when I sync, just not when I go to preview or publish. I need to mention that animations are indeed working in my English courses. I am creating a course in Russian. I have read all the forum questions but still am at a loss. Someone at articulate is looking into it but I am hoping the community can lend some insight too.
I have the same problem. Sync animations doesn't work: i have sync animation, but when i go to preview or check in audio editor animations are not sync
Hi Valentina! I see where you sent your support case (#00361960) and that it has been sent to the QA Team as well.
For other members of the community that may run across this thread in the meantime, here is the current situation:
Non-Western text isn't supported yet in Presenter '13 that's why animations on non-Western text wouldn't work properly.
We're working to support non-Western languages—such as Chinese, Japanese, and Russian—in Articulate Presenter '13. It'll be available in a free software update. We can't give timelines, but we'll release it as soon as we can.
A work around that you can try is save the text as image then do the sync animations.
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Hi RZ,
Are you able to see the animations if you preview, but not when trying to sync? If you can't see them at all, it sounds like the animations didn't transfer - and either way we'd want to take a look at your files. You'll need to follow these directions to package them.
Hi Ashley,
The animations do work when I sync, just not when I go to preview or publish. I need to mention that animations are indeed working in my English courses. I am creating a course in Russian. I have read all the forum questions but still am at a loss. Someone at articulate is looking into it but I am hoping the community can lend some insight too.
I have the same problem. Sync animations doesn't work: i have sync animation, but when i go to preview or check in audio editor animations are not sync
Hi RZ! Thanks for the update! I can see where you have submitted a case (#00361290) and that this has been forwarded to our QA Team.
Hi Valentina and welcome to E-Learning Heroes! I must have been typing and missed your post.
If you are having the same issue and QA is investigating, perhaps you should package your course and submit it to us as well.
Thanks I'have send the package
Hi Valentina! I see where you sent your support case (#00361960) and that it has been sent to the QA Team as well.
For other members of the community that may run across this thread in the meantime, here is the current situation:
Non-Western text isn't supported yet in Presenter '13 that's why animations on non-Western text wouldn't work properly.
We're working to support non-Western languages—such as Chinese, Japanese, and Russian—in Articulate Presenter '13. It'll be available in a free software update. We can't give timelines, but we'll release it as soon as we can.
A work around that you can try is save the text as image then do the sync animations.
No, the problem is still present. I'm not using non-western text, i'm working on local drive, and i have the same problem with images
I see where you are continuing to work with Karla on your case (thank you), I will wait to see what the conclusion is
This discussion is closed. You can start a new discussion or contact Articulate Support.