I have been working on a series of modules that use both animations and annotations. The first module worked perfectly. The second module all the timing was off. I re-did the slides countless times and they were still off. A peer recommended creating a brand new player template. It fixed the issue. Weird, I know.
I created a third and fourth module and once again it isn't working. I have created a new template and that didn't fix it. I checked the frame rate and it is 30 on all of them. I also tried adding the transparent shape set to with previous on the animation slides and it still doesn't work.
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4 Replies
Hi Jennifer!
Sorry for the trouble. Have you set your animations to "on click"?:
http://community.articulate.com/tutorials/products/animations.aspx
Let me now if you have and you're still having the same issue. Thanks!
I just double-checked and they are all set to On Click.
Hi Jennifer,
If you'd like to Create an Articulate Presenter Package and upload the zip file to us, one of our awesome support engineers would be happy to take a look at it and help you find a solution. You can do that here:
http://upload.articulate.com/
When you submit your case, please include the url for this thread, as well as all pertinent information that will help our support staff troubleshoot the issue. And if you'd like, feel free to leave your case number here so that I can follow it personally. Thanks, and Happy New Year!
Hi Jennifer!
Curious to know if you found a solution. I couldn't locate a related case from you...
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