AP6.exe error during publishing

Feb 07, 2012

Hi I have this error on one of my file. When I publish toward the end when it crash my articulate and caused this AP6.exe error. I have a total of 121 pages in the courseware. How can I solve the problem. As this project is confidental so it not possible for me to send up the file for you to check. I do have flash, video and engage and quizmaker in this courseware. Please reply asap. Thanks.

p.s.When I try to publish other courseware with fewer pages, it does not have this problem.

3 Replies
Peter Anderson

Welcome to Heroes, Maddy!

If you are publishing and the publishing wizard becomes unresponsive please review the following article which outlines suggestions to resolve your issue:


If you have a Dell or Lenovo computer, you may be experiencing a known conflict between SoundMax or Corel WinDVD and PowerPoint, which can cause the preview and publish features in Articulate Presenter to fail (in addition to recording narration, importing audio, syncing animations, and adding annotations).  SoundMax and Corel WinDVD often come pre-installed on Dell and Lenovo computers.  You will need to uninstall these programs to resolve the conflict they create with PowerPoint.  Additional information on this issue can be found here:


If you have Avast antivirus installed, the publishing process may not complete. For more details on this issue, please see:


Dee A Lifelong Learner

i am having this problem also.  I have a mac that is split: windows on one side and mac on the other side.   Articulate was working on my laptop up until I switched to  office 2010.   i reinstalled, and tried a few other tips to correct the error and incompatibility issues.  Is there someone who can help me with this?

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