Arrows in PPT are Crooked after Publishing in Presenter 09
Apr 12, 2011
By
Dennis Hall
The original Source material is PPT 2003 and we are now using PPT 2010. After publishing the slide, some of the arrows are crooked and are no longer straight vertical or horizontal. I have deleted the original line and arrow head as it was originally created and have remade it with the line and arrow in one object. I still get the issue of the arrows being crooked after publishing.
I have attached before and after images to show the effect.
Any clues?
12 Replies
I would suggest you submit a case by following the steps below.
Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here:
http://www.articulate.com/support/presenter09/?p=457
Upload the resulting zip file from your computer to our server using this upload form:
http://upload.articulate.com/
Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09 which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so we can follow up with you in the forums.
Did this issue ever get resolved? I have the same issue with Articulates published out of PowerPoint 2010.
Sort of, you need to convert the arrows to images. PAIN
However, some of the arrows in 2010 PPT will publish properly, but it is trial and error.
That's too bad. I hope Articulate is looking into this issue.
Me too! As we get the source material from our home office overseas and it takes ages to get them to make changes on how they create things.
See if this helps:
http://www.articulate.com/support/presenter09/kb/?p=3234
That does fix the problem. Is Articulate going to address this issue in the future so that we don't have to use this patch approach?
Our Quality Assurance team is aware of the issue, though I can't speak to when we will be addressing this.
You can also make the line width a little thicker which will assist in the arrows maintaining their proper presentation.
I found that in MOST cases adjusting the 3-D Z axis as suggested by Justin works -- but not in all cases. So if you happen to have copy of PPT 2003, it may be worth your while to install that temporarily to publish the project. I guess it depends on how large the problem is for your individual project.
This is such a basic issue: i.e. WYSI NOT WYG! How can anyone trust the work of placing objects, drawing lines, arrows etc. when after publishing with Articulate 2009 the final outcome is different? This is such a basic feature for any application.
Since the problem appears to still be there, after 3 year I suspect this will never be resolved.
Was it fixed in Articulate Presenter 2013? For many reason we can't move to that newer product from 2009 until numerous tickets/bugs are resolved, but we were hoping to go to PPT 2010 but now this looks like an effort that will not be easy either. I spent 3 hours on this arrow issue already. There is also a line width issue as well.
Hi Jeff! I have not seen this issue reported with Presenter '13.
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