Articulate '13 Presenter IPC Handler Access is Denied when loading

Guess I should have mentioned I am the IT Director using Melissa's login.

Anyways, I solved this problem on the Windows 8 workstation by running Powerpoint as Administrator rather than the user so the IPC Handler Add-Ins would load. I have found that I have to run Powerpoint 2010/2013 as Administrator each time to get the add-in to work.

If anyone else experiences this problem and would like to have their Windows workstation run as Administrator every time just follow the directions in this post:

http://superuser.com/questions/505114/how-to-always-run-as-administrator-applications-on-windows-8

Cheers,

Tom

Well Tom, glad to hear that you were able to get this sorted. Thanks for sharing your solution here with the community!

Welcome to E-Learning Heroes to both you and Melissa as well

I am having the same exact issue; however, we don't have admin rights so I am still stuck.  Any other solutions??

Hi Joy! Articulate software must be installed with administrative privileges. If you're not an administrator on your computer, please ask your IT staff for assistance.

What is the most current desktop requirements to run Articulate 13 update 5? We will need to include that with our request for a resource account.

Joy E. Newman

Hi Joy!

The minimum system requirements for Articulate Studio '13 are listed here.

Also wanted to mention that replying to the forums via e-mail adds your signature, but you are welcome to pop in and edit that if needed.

I still have this issue, running Windows 7 Enterprise 64 bit.

Can't run Powerpoint as the admin, our user do not have admin rights to their PC's.  Any help on this yet?

Hi Keving! What is the issue that you are having?

Articulate software must be installed with administrative privileges, but should work on user accounts. If you're not an administrator on your computer, please ask your IT staff for assistance.

I am part of the IT support and have full admin rights on the PC. This issue originally started with Articulate not working with flash player 16. I installed version 5 to fix the flash issue and stated getting the IPC handler error, When trying to open Articulate with PowerPoint, the user gets IPC plugin not found. I cannot get the plug in to add in PowerPoint, and when I try to install the Articulate. Presenter.IPC.vsto I get the access denied error shown at the top of the thread.  Just stuck at why access is denied

Hi all,

Our IT at Lockheed finally figured a way to get it to work at our company after spending hours troubleshooting.

They discovered our anti-virus software was blocking the add-in.  Once they 'allowed' the add in, I had to go back  into PPT and go to FIle>Options>Add-Ins>Go>select the IPC Handler Add-In and click OK.  Once I did that, I immediately shut down and turned my machine back on and it's been working since.

I am attaching an article that our IT discovered that ultimately allowed the add-in to work with our anti-virus software.

Thanks!

Joy

Thanks for sharing Joy!

Kevin - we had some users with a similar issue as you can see here.

You are welcome to work with support as well, but in the case that was filed with support it was unique to the user profile.