Articulate Add-In Error in PowerPoint

Hi Joy,

That certainly isn't the behavior that we want you to see when using Presenter. Sorry to hear that it's been bugging you.

I'd recommend that you follow these troubleshooting steps to repair your software, then reach out to us here if you're still getting stuck.

Hi Joy, were you able to resolve this? I'm having the same issue.

Hi Will,

The first thing I did was to update to the latest build release from Articulate. Thankfully, ithat resolved my issue. I cannot remember what it was at that time, however, the release I am currently on is v3.15.15581.0. I hope that helps! If not, the troubleshooting links Leslie (staff) provided would be worth a try.

Thanks for popping in to share an update Joy :) That's certainly helpful.

Just let us know if you need further assistance Will.

Thanks for the easy to follow steps. I've been experiencing the same error and was able to fix it. Anyone know why this happens? 

Hi Mary,

I cannot speak to why, but I know that PowerPoint add-ins can be a pain sometimes.

I'm glad that the steps shared here were able to help you out and hopefully, it was just an installation hiccup that you will no longer run into now that you've repaired your software.

Thanks.