Articulate keeps wanting to update flash

Jun 01, 2015

Every time that I attempt to open any of the articulate programs or powerpoint the programs want to download flash in Internet Explorer and then won' open I have just updater to update 5 and it is still doing it.


Very frustrated

3 Replies
Ashley Terwilliger-Pollard

Hi Brad, 

Adobe released Flash Player 16 on December 9, 2014 and, as a result, Articulate Presenter won’t operate. Published content isn’t impacted.

To address this issue, we added support for Flash Player 16 in Update 5 for Presenter. To take advantage of the new features and fixes, install the latest version from the link in your product confirmation email or download it here

If you're already downloaded and installed that update, please connect with our Support team here for additional assistance. 

Brad Smith

I have downloaded update 5 and it still keeps doing this wanting to update

Please Help.

Yours Sincerely,

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Ashley Terwilliger-Pollard

Hi Brad,

First off, replying via email includes your signature here, so you're welcome to edit the post and remove that information if you'd like. 

If you have installed Update 5 of Studio '13 and continue to see this message we'll want to take a look at your system set up and it'll be best to continue to work on this with our Support team here. 

This discussion is closed. You can start a new discussion or contact Articulate Support.