Articulate Presenter Greyed out

Dec 31, 2015


I am trying to preview my slides in articulate presenter, when i click the preview button, nothing appears just a grey screen. The same thing is happening when i click the Player button; it is allowing me to edit, but i am not seeing the changes displayed on the right pane. I don't think it is that one particular sessions, i tried a couple others i created in the past, and the same thing is happening. Please help. 


5 Replies
Leslie McKerchie

Hi Linard!

A bug has been identified in Adobe Flash Player that breaks several preview features in Articulate Storyline and Articulate Studio. For example:
* You'll see a blank screen when you preview a project.
* The preview area of the player properties window is blank.
* The timeline preview feature doesn't work.
* You can't preview videos, Flash movies, or web objects.
* You can't edit videos.
* You can't import Engage interactions into Storyline courses.
We recommend waiting to update your Flash Player until Adobe fixes the problem. If you've already installed Flash Player, here's how you can rollback to your previous version.
I will update here when applicable.
Leslie McKerchie

Good news! Adobe and Microsoft have fixed the Flash Player bug that broke many applications just before the new year, including Adobe Captivate, Articulate Storyline, and Articulate Studio.

Here's how to install the latest Adobe/Microsoft update so you can preview your e-learning projects, edit videos, and launch CD-published courses again.

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