I am trying to preview my slides in articulate presenter, when i click the preview button, nothing appears just a grey screen. The same thing is happening when i click the Player button; it is allowing me to edit, but i am not seeing the changes displayed on the right pane. I don't think it is that one particular sessions, i tried a couple others i created in the past, and the same thing is happening. Please help.
A bug has been identified in Adobe Flash Player 20.0.0.267 that breaks several preview features in Articulate Storyline and Articulate Studio. For example:
* You'll see a blank screen when you preview a project.
* The preview area of the player properties window is blank.
* The timeline preview feature doesn't work.
* You can't preview videos, Flash movies, or web objects.
* You can't edit videos.
* You can't import Engage interactions into Storyline courses.
Good news! Adobe and Microsoft have fixed the Flash Player bug that broke many applications just before the new year, including Adobe Captivate, Articulate Storyline, and Articulate Studio.
5 Replies
Hi Linard!
Thank you. Uninstalling the Win8 update did the trick.
Glad to hear it Linard. We will update when applicable.
Hi Linard,
Adobe and Microsoft released information that Windows 7, Vista and Windows 10 have been updated.
Follow the directions in the link above for your version of Windows to check for and install the latest updates.
We're waiting for additional information in regards to Windows 8.
Good news! Adobe and Microsoft have fixed the Flash Player bug that broke many applications just before the new year, including Adobe Captivate, Articulate Storyline, and Articulate Studio.
Here's how to install the latest Adobe/Microsoft update so you can preview your e-learning projects, edit videos, and launch CD-published courses again.
This discussion is closed. You can start a new discussion or contact Articulate Support.