I recently purchased Articulate Presenter and when I open it I see "It appears that the Presenter add-in is disabled". I checked the disabled add-in and Articulate is not listed there. I also checked the COM add-in and Articulate is not there either. I also checked the trust center and made sure PPT is 32 bit. Any help is much appreciated.
Sorry to hear about the difficulty. I would suggest following the steps outlined in this article. If those steps don't address your issue, you can next try the steps listed here. If you continue to have difficulty or need help with any of the steps in those articles, I would suggest submitting a case.
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Hi Valerie.
Sorry to hear about the difficulty. I would suggest following the steps outlined in this article. If those steps don't address your issue, you can next try the steps listed here. If you continue to have difficulty or need help with any of the steps in those articles, I would suggest submitting a case.
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