On my windows 10 laptop with powerpoint 2016, the "preview" function isn't working anymore. It just hangs.
I can still publish the file just fine. In fact when I did it promted me on which browser I wanted to use to view it... I chose chrome and it loaded the presentation just fine.
However when I went back into the same presentation and tried to preview, even one slide, it just hangs and never completes.
Jim
PS. I did update Javascript a couple of days ago... I wonder if there's any connection.
Sorry to hear you have run into it - but your timing is perfect, as Windows and Adobe just released an update for Windows 10 to solve this bug in Adobe Flash! Follow the steps here to install the latest update.
Okay, that worked. Took me a couple hours to eventually get it installed but it worked. Thanks. Was this an extension of the old flash problem from several weeks ago or something new? I remember having to roll back flash ver 19 I think, a few weeks ago.
Unfortunately it was something different in Adobe's latest release of Flash that caused issues with a number of software applications including Articulate.
4 Replies
Hi Jim,
Sorry to hear you have run into it - but your timing is perfect, as Windows and Adobe just released an update for Windows 10 to solve this bug in Adobe Flash! Follow the steps here to install the latest update.
Whew, okay I'll give it a try...
Okay, that worked. Took me a couple hours to eventually get it installed but it worked. Thanks. Was this an extension of the old flash problem from several weeks ago or something new? I remember having to roll back flash ver 19 I think, a few weeks ago.
Hi Jim,
Unfortunately it was something different in Adobe's latest release of Flash that caused issues with a number of software applications including Articulate.
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