Articulate STOPED WORKING
Jul 15, 2011
Hello everyone...
Well, I have been working with Articulate Studio Pro 09 - Update 5 and everything was good until yesterday...
I might have done something wrong but I have no idea what the problem is but Articulate just stopped working.
I get a message, when i try to open it... I have install it over and over and nothing...
When I'm running installation I get installLicense.exe error and after the installation nothing works.
I looked for a solution and saw something about runing gpedit.msc but my windows 7 home premium doesn't have that command.
I'm in the middle of several works and going crazy...
Something else happened. I have some published files that worked perfectly (launch_presentation.exe was working) and now they don't work, nothing shows. But when I open player.html every thing works.
If someone has any ideas I would be much appreciated
2 Replies
I would try contacting support. Good luck!!!
Hi Jose,
Do you have Comodo Internet Security installed? If so, please see the link below:
http://www.articulate.com/support/presenter09/kb/?p=2287
If you continue to have issues, please submit a support case to us by using the link below:
http://www.articulate.com/support/contact/
This discussion is closed. You can start a new discussion or contact Articulate Support.