So I upgrade to Windows 10. The following week, I tried to use the Articulate Studio and nothing is working.
In Presenter, none of the buttons in the Articulate Ribbon work. When I click them, it just hangs and buffers for a while and then nothing happens. (see attached video)
I have tried uninstalling and installing the Articulate Studio. I've even tried uninstalling and installing my Office.
Moreover, I cannot deactivate and activate my Studio at all.
Sorry to hear about the issues you've encountered! If you're having difficulty activating with Windows 10 installed you'll want to take a look at using the steps here. Also, the steps here will help you get the ribbon working again.
If you're still having difficulty after that, please reach out to our Support Engineers here letting them know you've gone through those steps already.
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Hi Dino,
Sorry to hear about the issues you've encountered! If you're having difficulty activating with Windows 10 installed you'll want to take a look at using the steps here. Also, the steps here will help you get the ribbon working again.
If you're still having difficulty after that, please reach out to our Support Engineers here letting them know you've gone through those steps already.
This discussion is closed. You can start a new discussion or contact Articulate Support.