Audio Editor Freezing Playback

My interns are experiencing an issue with Articulate 13 audio editor (AE).  We are running PPT13.  While selecting audio to delete, the playback button "freezes" the entire program.  I'm aboe to select audio and move around the AE screen, but the playback button remains frozen.   I have to do a "Save and Close" in order to perform any further tasks in AE.

1 Reply
Christie Pollick

Hi, Michael - Sorry to hear you and your interns are experiencing issues, but can you please confirm that you are all working locally? Please also see this information on Unexpected or Erratic Behavior in Articulate Studio '13, as well as How to Repair Articulate Studio '13. It would also be worthwhile to review this info on Recommended Workflow for Collaborative Network Environments.

Please let me know if that helps, and you are welcome to attach your file here or a sample so that we can take a look if issues persist.