Can't view the content published from Presenter '13 on IE6 browser

Hi Narongrit!

Do you have another option for publishing your content? This issue is exclusive to publishing to CD.

As you can see here, there are other options for sharing your content.

Hi Leslie,

Thanks for your reply.

Unfortunately, i don't have any other options for my content, it should be CD delivery only as the company's proxy policy doesn't support this kind of bandwidth-consuming activity such as online eLearning.

It seems that i need to go back to '09. Can i use the '09 serial number after i redeemed it for '13 upgrade?

I should wait for several months to wait for your updates for this issue. My company will use IE6 until the end of this year, at least.

Hi Narongrit!

Yes, the '09 serial number is yours. You can still use it as many have to run '09 on one computer and '13 on another to support multiple clients.

If you decide to do so, please be sure to completely uninstall '13 prior to re-installing '09.

Here's some documentation in case you need it:

How to uninstall Articulate Studio '13

Thanks Leslie,

I hope this will be solved in the next update, as well as Thai (and other South East Asian languages) support

Be sure that you put in your feature request (if you have not done so) so that your voice is heard by our developers

Leslie:

When I uninstall Articulate 13, does it automatically become deactivated as well? 

Thanks,

Ron

Hi Ron!

Yes, you have two options when you need to deactivate, which can be found here and here.