A lot of buzz about courses not marking complete in LMSs. We have learners on various browsers and platforms - nothing we can control. Getting varying completion results, even with the Presenter html5 patch applied (same issue with Storyline courses, by the way).
Here's what my SCORM Cloud testing showed:
Course with Engage/Quizmaker
IE version 10+: incomplete
Chrome: complete
FireFox: complete
Same course, removed Engage/Quizmaker
IE version 10+: complete
I could surmise that Engage on IE v10+ is the issue, but I'd like to hear your thoughts.
I am using Studio 09 v6.3 with Pro Update 10 . Last fall I installed and ran all existing courses through the IE 10 Updater and replaced all courses on our LMS. We have many completions and many that don't mark complete.
This is not something we are seeing as a problem, but just this week, I have 3 threads in the forums with issues seemingly/possibly related to Engage '09.
I'm going to ask you to submit a case so that we can have a look.
Hi, Beth -- I've experienced something similar with Storyline, so this might help. We're on Blackboard 9.1x, we found that
- attempts with a passing grade showed up in Grade Center
- attempts with failing grades consistently showed as "in progress," and instructors couldn't clear the attempts
The solution that worked for us was to go to the Quiz Results slide and set the "passing" grade to 0%. This sent all the grades to Blackboard, regardless of the score. Since we're recording the score in GradeCenter (not the pass/fail status) the pass/fail wasn't important to us.
4 Replies
Hi Beth!
So, are you saying that this issue is occurring for Studio '13 Update 2? (You mentioned HTML5 patch applied?)
hi Leslie,
I am using Studio 09 v6.3 with Pro Update 10 . Last fall I installed and ran all existing courses through the IE 10 Updater and replaced all courses on our LMS. We have many completions and many that don't mark complete.
Is this a common issue?
Thanks,
Beth
Hi Beth!
This is not something we are seeing as a problem, but just this week, I have 3 threads in the forums with issues seemingly/possibly related to Engage '09.
I'm going to ask you to submit a case so that we can have a look.
Hi, Beth -- I've experienced something similar with Storyline, so this might help. We're on Blackboard 9.1x, we found that
- attempts with a passing grade showed up in Grade Center
- attempts with failing grades consistently showed as "in progress," and instructors couldn't clear the attempts
The solution that worked for us was to go to the Quiz Results slide and set the "passing" grade to 0%. This sent all the grades to Blackboard, regardless of the score. Since we're recording the score in GradeCenter (not the pass/fail status) the pass/fail wasn't important to us.
Hopefully this will help!
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