Delay in displaying reveals after Publication

Mar 28, 2011

Using PowerPoint 10, Articulate Presenter 9.

I create slides with reveals. I then record the narration and as recording, click "Next animation" exactly when I want it to appear, synchronized with the voice. 

When I publish, there is always about a half to three quarters second delay of the reveal. It's like when you talk on a video conference call overseas and there is a delay between the person's mouth moving and the voice... very annoying from the viewers' perspective.

One 'klugy' solution would be to click on 'Next animation' about a half second (2 or 3 spoken words) earlier. 

Any other suggestions?

Thanks... Tom

3 Replies
Brian Batt

Hi Tom,

There shouldn't be much of a difference between previewing and publishing.  If you're still having issues, I would recommend submitting a support case to us by following the steps below:

Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 

Send to Articulate Presenter Package – Articulate Presenter ’09 Help

Upload the resulting zip file from your computer to our server using this upload form: 

Articulate Support - Upload Your Files for Review 

Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09 which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so we can follow up with you in the forums.

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