ERROR: Could not load the file 'presentation_content/data.xml
Yesterday, I received a Presenter file from a colleague. I can open it fine, but when I try to publish or preview I get the error message. "ERROR: Could not load the file 'presentation_content/data.xml". When I try to import into Storyline 2, I can but when I publish or preview I get the "We're sorry something went wrong...." message. Stranger still:
1) Although my colleague was able to successfully produce the file, when she tries to preview she gets the same error message
2) All my existing presenter and Storyline files work fine
3) I sent the presenter files to a consultant and she was able to play them fine and was able to import into SL2 without a problem. I asked her to send me the SL2 file, but I got the same error message as above.
Any ideas? I would be happy to upload the presenter files and/or the storyline file if that would help diagnose.