I have some courses created with a template that was originally created for use with Presenter '09. Whenever I try to publish, preview, or access slide properties in a course created with that template using Presenter '13, I get the following error: "We're sorry, something went wrong with Articulate Presenter '13 and it might close." Courses in that template preview and publish ok with Presenter '09. Any ideas what in my file might be causing the problem?
The player templates were completely rebuilt from the ground up for this release of Presenter. Unfortunately you cannot upgrade a legacy template to a new template. It is just not technically possible to do so.
Check out this great blog post about templates in Presenter '13.
1 Reply
Hi Jim!
The player templates were completely rebuilt from the ground up for this release of Presenter. Unfortunately you cannot upgrade a legacy template to a new template. It is just not technically possible to do so.
Check out this great blog post about templates in Presenter '13.
This discussion is closed. You can start a new discussion or contact Articulate Support.