Flash Player 23 and Later in Google Chrome - Local Playback of Published Content

Sep 13, 2016

Hi all, 

Our team recently discovered an issue with Google Chrome and Flash player 23 (and later) that is causing some issues with the local playback of published Storyline and Studio content. This is a new security feature of Flash player 23, and if you attempt to launch content locally you may see just a spinning circle or Flash player notification.

Our recommendation at Articulate is to always test the content in the intended publish environment by uploading to your web server, LMS, Articulate Online, etc. You can see a few options detailed here for locations to test your content. 

If you need to view e-learning projects on your local computer, your best option is to publish for CD, then double-click the launch file in your published output.

Another option for local playback is to add one or more trusted locations to your local Flash Player settings. For example, you could add folders where you commonly publish content, such as your desktop or the My Articulate Projects folder in your documents.

Please feel free to let us know if you have any questions about this! 

27 Replies
Ashley Terwilliger-Pollard

Hi Selçuk,

It looks like Phil and Alyssa offered you some assistance in that forum discussion, so if you need additional help feel free to respond in that discussion as it'll help staff and other community members keep track of what has been done to date. Additionally you can also reach out to our Support Engineers here by sharing your files as they're accessible 24/7. 

This discussion is closed. You can start a new discussion or contact Articulate Support.