I am using Articulate '13 and am trying to troubleshoot my videos not playing with IE9. In the course of troubleshooting, I installed the current version of Flash Player (16). Now, every time I open PowerPoint, I get a pop-up dialog box that says I need to install Flash Player 10 or higher (which I have) for Internet Explorer to run Articulate '13. (screen shot attached)
Can someone help explain this and help me correct the problem?
Thanks, Ashley! I was under the impression it wasn't available yet! Thanks for letting me know!
Patty Morris
[Pacific logo]
575 Anton Boulevard, Suite 900
Costa Mesa, CA 92626
T 714 427 1992 F 714 796 3270
www.PacificCommunications.com
This e-mail, including any attachments, is meant only for the intended recipient and may be a confidential communication or a communication privileged by law. If you received this e-mail in error, any review, use, dissemination, distribution, or copying of this e-mail is strictly prohibited. Please notify the sender immediately of the error by return e-mail and please delete this message from your system. Thank you in advance for your cooperation.
No problem Patty - also just an FYI, when you replied via email your signature is included in the post so you're welcome to edit that if you want to remove the information.
3 Replies
Hi Patty,
You'll need to download and install the newest update of Presenter 13.
Thanks, Ashley! I was under the impression it wasn't available yet! Thanks for letting me know!
Patty Morris
[Pacific logo]
575 Anton Boulevard, Suite 900
Costa Mesa, CA 92626
T 714 427 1992 F 714 796 3270
www.PacificCommunications.com
This e-mail, including any attachments, is meant only for the intended recipient and may be a confidential communication or a communication privileged by law. If you received this e-mail in error, any review, use, dissemination, distribution, or copying of this e-mail is strictly prohibited. Please notify the sender immediately of the error by return e-mail and please delete this message from your system. Thank you in advance for your cooperation.
No problem Patty - also just an FYI, when you replied via email your signature is included in the post so you're welcome to edit that if you want to remove the information.
This discussion is closed. You can start a new discussion or contact Articulate Support.