FTP upload corrupts files - solution?
Apr 01, 2011
Hi - sorry if this has already been done to death (i've seen one similar-ish post http://www.articulate.com/forums/general-discussion/20460-swf-gets-resized-upon-ftp-website.html which doesn't quite solve my problem).
I have published a presentation to my hard drive. It works fine. But when I upload exactly those files to my website, in the way recommended, a few files are altered e.g. playerproperties.xml drops from 11,726 to 11, 707, flashcommand.js drops from 21,081 to 20,210 and most of the .html files lose a few bytes too. I wouldn't bother telling you this, only, the upshot is that the presentation doesn't work. It just gets a blank intro screen.
see here: http://www.salfordconstructionlaw.com/aled/player.html
any solutions out there?
3 Replies
Hi Brodie & welcome to Heroes,
If your published Articulate Presenter output plays properly on your local computer, but won't load after you've uploaded it to your Web site, please review the knowledge base article(s) below for possible solutions:
Presenter '09:
http://www.articulate.com/support/presenter09/kb/?p=1199
Presenter 5:
http://www.articulate.com/support/kb/000605.php
Brian, that's great. In fact I'd just found that answer by browsing, so sorry to have bothered you. The problem was that my FTP programme was set to "auto" not "binary" upload.
Many thanks
Greetings,
Just sharing my experience. (using FileZilla for FTP)
I did not have this problem when I started using Storyline a few months ago (December 2013 onwards).
First course module was completed with no problems.
Second module in progress and I started having this problem lately and like Brodie, I too "already being done to death".
Suddenly files were lost during FTP and file sizes changed.
The above recommendation to change to binary cured the file size problem.
Decided to transfer using the built-in FTP in Publisher.
But a few files were lost during transfer.
Used FileZilla's Directory comparison to weed out and restore untransferred files.
Lesson learnt: Check your files after FTP.
Cheers.
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