I have a course where I have used the attachment function in Articulate and also added a straight text hyperlink within a ppt slide text to link to a word document that lives on an internal sharepoint site. The document opens when I am in preview mode.
When I publish the course, the word document tries to pop-up - I get the pop-up alert. I allow all pop-ups but the file still won't open. No error. No nothing. I can see that it tries to open but then closes right away. I have tried putting it on a web server and it doesn't work from there either.
hyperlinks can get changed by powerpoint, its often better to use a url shortening service, also linking to word files can be a problem using IE because of security
The link appears to be working fine - I can open the document from the preview. It is when it is published that I cannot open the document - it flashes up on the screen and then closes again quickly. So I am not sure it is the URL itself that's broken.
5 Replies
hyperlinks can get changed by powerpoint, its often better to use a url shortening service, also linking to word files can be a problem using IE because of security
Phil
The link appears to be working fine - I can open the document from the preview. It is when it is published that I cannot open the document - it flashes up on the screen and then closes again quickly. So I am not sure it is the URL itself that's broken.
It is likely an issue with IE and word documents, its a known issue and the best workaround is to convert to a pdf
Phil
see the article at the bottom
http://community.articulate.com/members/PhilMayor/default.aspx?Filter=All&PageIndex=5
Phil
Making the document a .pdf fixed the problem. Thanks so much, Phil. I appreciate the help!
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