Inserting engages with the same model.
Aug 22, 2014
I inserted 2 engages (with the names of different files on it) with the same model (tabs).
When I publish, the class is mangled. The tabs engage some are not content and he "jumps" from one screen to another.
I thought one engages was corrupted or something, so first one included only two engages, it worked. After I included only engage the other, it worked. To be sure, I redid both engages (I thought the possibility of them being corrupted) and still did not work.
The problem is when the two are together. The only thing that might be relmente was what I said ... to have the same model.
I changed the model of one of engages and worked normally.
I wonder if this problem is normal to happen.
4 Replies
Good Afternoon, Arturo.
This does not sound like expected behavior to me. Can you please package up your course and send it over to us for a closer look? Thanks!
Hello Justin.
I submit to you the package with 2 engages example. You may notice that you can not access the first. He jumps to another slide. Even trying to access the menu engage, it is not possible to open it. In print in the "slide properties" you may notice that there is no non-standard configuration. Ie, has no explanation for the jump to another slide.
Hello Justin.
As you requested, I sent the problem to support.
The case number is: 00420431
I also made a catch that can be seen here: http://www.articulate.com/support/contact/screencast.php?screencastid=5878493430134e328a35bd8563b6a5f6
Thank you for sharing your case submission information Artur, you should be hearing from someone soon.
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