inserting flv video clip -- says "Verify that the necessary codec"

Aug 30, 2011

I'm trying to insert flv video files into the powerpoint, but it says to verify that the necessary codec is installed. I thought I was supposed to use flv...?

2 Replies
Brian Batt

Hi Darcy and welcome to Heroes,

If you are unable to import or convert a video, please close PowerPoint and install the following codec packs: 

K-Lite Codec Pack Full (accept all default installation options): 

Media Player Codec Pack (deselect toolbar options during installation): 

Then, restart your machine.  If you still have the issues, then it's likely that the video was converted using a proprietary codec that Articulate cannot use.  Thus, you may need to reconvert the video using a different program (like Articulate Video Encoder).