I have a presentation that has several videos, anytime I add the the fourth video to the presentation and publish, it removes the video. I have the presentation on my local drive. I have tried creating a new slide and adding the video. I have tried using one of the videos that is already in a previous slide. Every time, it drops the video when published. I have tried every troubleshooting idea I could come up with to no avail. Please advise.
Can you replicate the issue in a completely new presentation? It's possible that there's some corruption in your original file that is causing the issue. Let me know what happens when you try to add the videos to a new presentation.
I was able to create a new presentation and the video works fine. How can I fix the old one to work, I don't want to have to redo all the work that has been done thus far. Thanks
3 Replies
Hi Jessica & welcome to Heroes,
Can you replicate the issue in a completely new presentation? It's possible that there's some corruption in your original file that is causing the issue. Let me know what happens when you try to add the videos to a new presentation.
I was able to create a new presentation and the video works fine. How can I fix the old one to work, I don't want to have to redo all the work that has been done thus far. Thanks
Hi Jessica,
I'd recommend trying the resolution in the link below:
http://www.articulate.com/support/presenter09/kb/?p=503
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